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Defective / Incorrect Items
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Gift
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Shipping Destinations
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CUSTOMS CLEARANCE
Taxes & Duties Fees
Customs Clearance Support
PROMOTIONS
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Promo Code Application
Promo Code isn't Working
Promotional Stacking
RETURNS & EXCHANGES
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FAQ
ORDER
ACCOUNT
Account
Login
Newsletter
ORDER
Order Confirmation
Order Status
Order Amendments / Cancellations
Missing Items
Defective / Incorrect Items
Combine Orders
Gift
Physical Store
DELIVERY & SHIPPING
Item Location
Shipping Destinations
Shipping Time
Shipping Fee
Free Shipping
Courier
Address Amendment
Reject Order
PAYMENT
Payment Methods
Payment Status
Location & Currency
Exchange Rate
Additional Fees
CUSTOMS CLEARANCE
Taxes & Duties Fees
Customs Clearance Support
PROMOTIONS
Upcoming Promotions
Promotions Exclusion
Promo Code Application
Promo Code isn't Working
Promotional Stacking
RETURNS & EXCHANGES
Returns
Refund
PRODUCT
Authenticity
Restock
Price Match
Price Change
Digital Gift Card
LOYALTY PROGRAM
REFERRAL PROGRAM
AFFILIATES PROGRAM
BUG SUBMISSION
ORDER
Have questions regarding your order? READ MORE.
Order Confirmation
I placed an order but haven't received an order confirmation yet. When will I get it?
Order Status
My order is still "in process". When will it be shipped?
What's the status of my order?
Order Amendments / Cancellations
How to modify my order?
How to cancel my order?
Missing Items
I just received my order and some items are missing. What should I do?
Defective / Incorrect Items
I just received my order and some items are incorrect / defective. What should I do?
Combine Orders
Can I combine my orders?
Gift
Does HBX offer any gift wrapping service?
Physical Store
Where is HBX?
