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ORDER
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Defective / Incorrect Items
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Gift
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Shipping Destinations
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CUSTOMS CLEARANCE
Taxes & Duties Fees
Customs Clearance Support
PROMOTIONS
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Promo Code Application
Promo Code isn't Working
Promotional Stacking
RETURNS & EXCHANGES
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FAQ
ORDER
ACCOUNT
Account
Login
Newsletter
ORDER
Order Confirmation
Order Status
Order Amendments / Cancellations
Missing Items
Defective / Incorrect Items
Combine Orders
Gift
Physical Store
DELIVERY & SHIPPING
Item Location
Shipping Destinations
Shipping Time
Shipping Fee
Free Shipping
Courier
Address Amendment
Reject Order
PAYMENT
Payment Methods
Payment Status
Location & Currency
Exchange Rate
Additional Fees
CUSTOMS CLEARANCE
Taxes & Duties Fees
Customs Clearance Support
PROMOTIONS
Upcoming Promotions
Promotions Exclusion
Promo Code Application
Promo Code isn't Working
Promotional Stacking
RETURNS & EXCHANGES
Returns
Refund
PRODUCT
Authenticity
Restock
Price Match
Price Change
LOYALTY PROGRAM
REFERRAL PROGRAM
AFFILIATES PROGRAM
BUG SUBMISSION
ORDER
Have questions regarding your order? READ MORE.
Order Confirmation
I placed an order but haven't received an order confirmation yet. When will I get it?
Order Status
My order is still "in process". When will it be shipped?
What's the status of my order?
Order Amendments / Cancellations
How to modify my order?
How to cancel my order?
Missing Items
I just received my order and some items are missing. What should I do?
Defective / Incorrect Items
I just received my order and some items are incorrect / defective. What should I do?
Combine Orders
Can I combine my orders?
Gift
Does HBX offer any gift wrapping service?
Physical Store
Where is HBX?
