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ACCOUNT
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PAYMENT
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PROMOTIONS
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Promo Code isn't Working
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RETURNS & EXCHANGES
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PRODUCT
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LOYALTY PROGRAM
AFFILIATES PROGRAM
BUG SUBMISSION
HELLO. HOW CAN WE HELP YOU?
ACCOUNT
Why and what does an HBX account do? READ MORE.
ORDER
Have questions regarding your order? READ MORE.
DELIVERY & SHIPPING
Have questions surrounding shipping fees and lead times? READ MORE.
PAYMENT
What payment methods are accepted?, Are my transactions safe? READ MORE.
CUSTOMS CLEARANCE
Do I need to pay for duties/taxes? What if customs is asking for more info? READ MORE.
PROMOTIONS
How do I add a promo code? How come my code isn’t working? READ MORE.
RETURNS & EXCHANGES
Have questions surrounding returns and exchanges? READ MORE.
PRODUCT
Are your products authentic? Do you offer price matching? READ MORE.
LOYALTY PROGRAM
Earn Hypecoins with every purchase. HBX Pro offers exclusive access, rewards, & other benefits! LEARN MORE.
AFFILIATES PROGRAM
By invitation-only, if you are on Online Publication, Influencer, and/or Blogger that would like to work with us! LEARN MORE.
BUG SUBMISSION
Let us know if you've experienced any issues on the HBX website or App here.