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FAQ
CUSTOMS CLEARANCE
ACCOUNT
Account
Login
Newsletter
ORDER
Order Confirmation
Order Status
Order Amendments / Cancellations
Missing Items
Defective / Incorrect Items
Combine Orders
Gift
Physical Store
DELIVERY & SHIPPING
Item Location
Shipping Destinations
Shipping Time
Shipping Fee
Free Shipping
Courier
Address Amendment
Reject Order
PAYMENT
Payment Methods
Payment Status
Location & Currency
Exchange Rate
Additional Fees
CUSTOMS CLEARANCE
Taxes & Duties Fees
Customs Clearance Support
PROMOTIONS
Upcoming Promotions
Promotions Exclusion
Promo Code Application
Promo Code isn't Working
Promotional Stacking
RETURNS & EXCHANGES
Returns
Refund
PRODUCT
Authenticity
Restock
Price Protection
Digital Gift Card
LOYALTY PROGRAM
REFERRAL PROGRAM
AFFILIATES PROGRAM
BUG SUBMISSION
CUSTOMS CLEARANCE
Do I need to pay for duties/taxes? What if customs is asking for more info? READ MORE.
Taxes & Duties Fees
Do I need to pay for duty/tax fees?
Customs Clearance Support
Customs is asking me for more information. What should I do?
