My promo code isn't working. What should I do?

Check if all of your items are eligible for promotion, or if you’re using more than one promo code.

First, check to see if all of your items are eligible for promotion. Don’t forget that promotions cannot be used on any sale, Archives or print items, as well as certain items.

Second, check to see if you’re using more than one promo code. Only one promo can be used per order (including free shipping) so keep that in mind.

If your code still isn’t working, let us know and we’ll look into it for you.