1. FAQ
  2. LOYALTY PROGRAM

What is HBX Pro about?

HBX Pro is a loyalty program where you can unlock access to exclusive rewards and benefits at every level.

Create an account here to become a HBX Pro member, the loyalty program enables you to unlock exclusive rewards and benefits at every level.

Earn experience points (XP) with every purchase at HBX, a record of your purchase history and earned XPs & Hypecoins can be reviewed under the 'Account' or 'Order' sections of your profile. To ensure you acquire all eligible benefits, please take note of the following:

  • Ensure you are a registered customer. New customers can register here.
  • Ensure you are logged in when placing your order so XPs can be attributed to your account.
  • If your order met the requirements for the program, but you did not acquire any XPs, please contact us (and quote your order number).

How it works:

  • 1 USD = 1 XP for purchases on regular priced items.
  • 1 USD = 0.5 XP for purchases on mark down priced items.
  • Custom Duties & Tax are not counted towards your XP.
  • Shipping Fees are not counted towards your XP.
  • XPs and Hypecoins are non-transferable.

Further information about HBX Pro can be located here.