How long does it take to receive my order?

Orders will be processed within 1-2 business days (Mondays to Fridays, excluding public holidays). If your order contains any Archives item(s), please allow an additional 5-7 business days to process. Archives items will be shipped separately from regular items.

Regarding the estimated delivery time of your destination, please refer to our Delivery page.

Place your order by the dates listed below to receive your gift before 25 December.

United States: 9AM HKT, Dec 19
Taiwan: 9AM HKT, Dec 17
Japan: 9AM HKT, Dec 17
Korea: 9AM HKT, Dec 17
Mainland China: 9AM HKT, Dec 17
Hong Kong: 2PM HKT, Dec 20
Macao: 2PM HKT, Dec 19
South East Asia: 9AM HKT, Dec 16
Europe: 9AM HKT, Dec 16
Oceania: 9AM HKT, Dec 16
Rest of World: 9AM HKT, Dec 16

Please note: we recommend ordering well in advance of 25 December, as these dates cannot be
guaranteed if there are any unforeseen circumstances.